Case file
Mortgages
Complaint 12155294 BOK Financial
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Changes in loan terms during or after closing
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 20, 2025Complaint received
- Feb 26, 2025Sent to BOK Financial (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BOK Financial complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 9, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | AR | Explained | Yes |
| Sep 2, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | OK | Explained | Yes |
| Aug 18, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | CO | Explained | Yes |
| May 28, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | ME | Explained | Yes |
| Jun 11, 2025 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | TX | Explained | Yes |
| Mar 6, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | AZ | Explained | Yes |
| Nov 13, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | TX | Explained | Yes |
| Dec 1, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | OK | Money back | Yes |
| Jan 9, 2021 | Mortgages | Closing on a mortgage | OK | Explained | Yes |
| Dec 18, 2020 | Mortgages | Closing on a mortgage | - | Explained | Yes |
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