Case file
Auto loans & leases
Complaint 12195032 Central Bancompany
Explained- Product
- Vehicle loan or lease · Lease
- Detail
- Problem while selling or giving up the vehicle
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 24, 2025Complaint received
- Mar 10, 2025Sent to Central Bancompany (14 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Central Bancompany complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MO | Money back | Yes |
| Feb 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MO | Money back | Yes |
| Nov 6, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | MO | Money back | Yes |
| Sep 17, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | MA | Explained | Yes |
| Sep 9, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the lease | MO | Explained | Yes |
| Aug 11, 2025 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | MA | Explained | Yes |
| May 10, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MO | Explained | Yes |
| Nov 11, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MO | Fixed | Yes |
| Jun 8, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | IA | Explained | Yes |
| Sep 22, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | AZ | Explained | Yes |
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