Case file
Mortgages
Complaint 12213365 SecureNet Loan Services
Fixed- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Feb 25, 2025Complaint received
- Mar 11, 2025Sent to SecureNet Loan Services (14 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More SecureNet Loan Services complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 21, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Fixed | Yes |
| Jul 10, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Fixed | Yes |
| Jun 27, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Fixed | Yes |
| Jun 17, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Jun 5, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Jun 4, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Jun 4, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Jun 2, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Jun 2, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| May 7, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
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