Credit bureau · complaint record
SecureNet Loan Services complaints
Filed under SecureNet Loan Services LLC
Consumers have filed 21 complaints about SecureNet Loan Services since 2023, 4 of them in the last 12 months (-71% on the year before). It answered 0% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 21
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #275 of 566
Since September 2023
-71% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Sep 18, 2026
Most complained-about credit bureaus & report companies
SecureNet Loan Services complaints by month
The busiest month was June 2025 (7 complaints). Complaints in the last 12 months are down 71% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How SecureNet Loan Services answered all time
- Closed with non-monetary relief733.3%
- Closed with explanation1361.9%
- Untimely response14.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What SecureNet Loan Services complaints are about
Top SecureNet Loan Services problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 9
- Trying to communicate with the company to fix an issue while managing or servicing your loan 5
SecureNet Loan Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | SecureNet Loan ServicesCredit reporting | - | 4 | - |
Compare side by side: SecureNet Loan Services vs Apple Financing · SecureNet Loan Services vs Nav Technologies · SecureNet Loan Services vs Opportunity Fund · SecureNet Loan Services vs Heritage Financial Group
What people say about SecureNet Loan Services
All experiencesNo experiences with SecureNet Loan Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest SecureNet Loan Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2026 | Mortgages | Struggling to pay mortgageForeclosure | No timely reply |
| Mar 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Feb 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 21, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Jul 10, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Fixed |
| Jun 27, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Fixed |
| Jun 17, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 5, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 4, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 4, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 2, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Questions about SecureNet Loan Services
How many complaints does SecureNet Loan Services have?
SecureNet Loan Services has 21 complaints on record since September 2023, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does SecureNet Loan Services respond to complaints?
Yes. SecureNet Loan Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with SecureNet Loan Services?
The most common problems are incorrect information on your report (3), struggling to pay mortgage (2), problem with a company's investigation into an existing problem (1).
Is SecureNet Loan Services legit?
SecureNet Loan Services is a real company with a public complaint record: consumers have complained about it 21 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is SecureNet Loan Services legit? for the signals, red flags and how to protect yourself.
Are complaints about SecureNet Loan Services going up or down?
Down. There were 4 complaints in the last 12 months against 14 in the 12 before (-71%). See every month.
How do I file a complaint against SecureNet Loan Services?
Complain to SecureNet Loan Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most SecureNet Loan Services complaints come from?
Most come from Texas (21). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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