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Mortgages

Complaint 13842909 SecureNet Loan Services

Explained
Product
Mortgage · Conventional home mortgage
Detail
Escrow, taxes, or insurance
From
Texas 78253
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Jun 2, 2025Complaint received
  2. Jun 2, 2025Sent to SecureNet Loan Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SecureNet Loan Services complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 21, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXFixedYes
Jul 10, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXFixedYes
Jun 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXFixedYes
Jun 17, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jun 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 2, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
May 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
May 6, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXFixedYes

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