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Complaint log

SecureNet Loan Services complaint log

The newest complaints about SecureNet Loan Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 18, 2026MortgagesStruggling to pay mortgageForeclosureTXNo timely replyNo
Mar 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedNo
Feb 27, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedNo
Feb 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedNo
Jul 21, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXFixedYes
Jul 10, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXFixedYes
Jun 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXFixedYes
Jun 17, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jun 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 2, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 2, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
May 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
May 6, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXFixedYes
Mar 8, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXFixedYes
Feb 25, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXFixedYes
Feb 24, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXFixedYes
Jul 9, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Oct 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Sep 23, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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