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Money transfers & apps

Complaint 12222077 USAA

Explained
Company
USAA
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Kentucky 40160
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 27, 2025Complaint received
  2. Feb 27, 2025Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
May 22, 2026Money transfers & appsConfusing or missing disclosuresGAExplainedYes
Apr 15, 2026Money transfers & appsConfusing or missing disclosuresALExplainedYes
Jan 26, 2026Debt relief & credit repairConfusing or missing disclosuresOHExplainedYes
Nov 11, 2025Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Nov 10, 2025Money transfers & appsConfusing or missing disclosuresPAExplainedYes
Oct 10, 2025Payday & personal loansConfusing or missing disclosuresWAExplainedYes
Sep 16, 2025Debt relief & credit repairConfusing or missing disclosuresGAExplainedYes
Jul 2, 2025Money transfers & appsConfusing or missing disclosuresINExplainedYes
May 7, 2025Debt relief & credit repairConfusing or missing disclosuresNCExplainedYes
Nov 29, 2023Money transfers & appsConfusing or missing disclosuresFLExplainedYes

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