Case file
- Product
- Debt or credit management · Mortgage modification or foreclosure avoidance
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 16, 2025Complaint received
- Oct 28, 2025Sent to USAA (42 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about confusing or missing disclosures
| Received | About | Issue | State | Answer | On time |
|---|
| May 22, 2026 | Money transfers & apps | Confusing or missing disclosures | GA | Explained | Yes |
| Apr 15, 2026 | Money transfers & apps | Confusing or missing disclosures | AL | Explained | Yes |
| Jan 26, 2026 | Debt relief & credit repair | Confusing or missing disclosures | OH | Explained | Yes |
| Nov 11, 2025 | Money transfers & apps | Confusing or missing disclosures | NY | Explained | Yes |
| Nov 10, 2025 | Money transfers & apps | Confusing or missing disclosures | PA | Explained | Yes |
| Oct 10, 2025 | Payday & personal loans | Confusing or missing disclosures | WA | Explained | Yes |
| Jul 2, 2025 | Money transfers & apps | Confusing or missing disclosures | IN | Explained | Yes |
| May 7, 2025 | Debt relief & credit repair | Confusing or missing disclosures | NC | Explained | Yes |
| Feb 27, 2025 | Money transfers & apps | Confusing or missing disclosures | KY | Explained | Yes |
| Nov 29, 2023 | Money transfers & apps | Confusing or missing disclosures | FL | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.