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Case file

Credit reporting

Complaint 12223406 Firstbank Puerto Rico

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Was not notified of investigation status or results
From
Puerto Rico 00926
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 26, 2025Complaint received
  2. Apr 9, 2025Sent to Firstbank Puerto Rico (42 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Apr 2, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Feb 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVIExplainedYes
Dec 19, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Aug 1, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputePRExplainedYes
Jul 23, 2025Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
May 27, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsPRExplainedYes
Jul 22, 2024Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputePRExplainedYes
Apr 2, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Jan 17, 2024Credit cardsProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsVIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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