Case file
Credit cards
Complaint 12265765 UMB Financial
Explained- Product
- Credit card · Store credit card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 27, 2025Complaint received
- Feb 27, 2025Sent to UMB Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More UMB Financial complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 29, 2026 | Credit cards | Closing your accountCan't close your account | CA | Explained | Yes |
| Mar 10, 2026 | Credit cards | Closing your accountCompany closed your account | TN | Explained | Yes |
| Dec 29, 2025 | Credit cards | Closing your accountCan't close your account | CO | Explained | Yes |
| Aug 28, 2025 | Credit cards | Closing your accountCompany closed your account | TN | Fixed | Yes |
| Jul 17, 2025 | Credit cards | Closing your accountCompany closed your account | MO | Explained | Yes |
| May 7, 2024 | Credit cards | Closing your accountCan't close your account | OH | Explained | Yes |
| Apr 4, 2024 | Credit cards | Closing your accountCompany closed your account | OR | Explained | Yes |
| May 31, 2023 | Credit cards | Closing your accountCan't close your account | CO | Explained | Yes |
| May 2, 2023 | Credit cards | Closing your accountCan't close your account | CO | Money back | Yes |
| Mar 7, 2023 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.