Case file
Credit cards
Complaint 6921161 UMB Financial
Money back- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- May 2, 2023Complaint received
- May 2, 2023Sent to UMB Financial
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More UMB Financial complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 29, 2026 | Credit cards | Closing your accountCan't close your account | CA | Explained | Yes |
| Mar 10, 2026 | Credit cards | Closing your accountCompany closed your account | TN | Explained | Yes |
| Dec 29, 2025 | Credit cards | Closing your accountCan't close your account | CO | Explained | Yes |
| Aug 28, 2025 | Credit cards | Closing your accountCompany closed your account | TN | Fixed | Yes |
| Jul 17, 2025 | Credit cards | Closing your accountCompany closed your account | MO | Explained | Yes |
| Feb 27, 2025 | Credit cards | Closing your accountCan't close your account | KY | Explained | Yes |
| May 7, 2024 | Credit cards | Closing your accountCan't close your account | OH | Explained | Yes |
| Apr 4, 2024 | Credit cards | Closing your accountCompany closed your account | OR | Explained | Yes |
| May 31, 2023 | Credit cards | Closing your accountCan't close your account | CO | Explained | Yes |
| Mar 7, 2023 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
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