Case file
Auto loans & leases
Complaint 12315328 Citibank
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Billing problem
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Mar 4, 2025Complaint received
- Mar 4, 2025Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 4, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | FL | Explained | Yes |
| Apr 2, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | GA | Explained | Yes |
| Apr 2, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | GA | Explained | Yes |
| Jan 23, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | AL | Explained | Yes |
| Sep 23, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | IN | Explained | Yes |
| Nov 6, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | - | Explained | Yes |
| Jul 24, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | WA | Explained | Yes |
| May 3, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | OH | Explained | Yes |
| Apr 17, 2017 | Payday & personal loans | Managing the loan or lease | VA | Money back | Yes |
| Apr 11, 2017 | Payday & personal loans | Managing the loan or lease | WA | Explained | Yes |
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