Case file
Debt collection
Complaint 12472974 MOHELA
Explained- Product
- Debt collection · Federal student loan debt
- Detail
- You told them to stop contacting you, but they keep trying
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- No
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Mar 13, 2025Complaint received
- Mar 13, 2025Sent to MOHELA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More MOHELA complaints about electronic communications
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 19, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | OH | In progress | Yes |
| Sep 4, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | TX | No timely reply | No |
| May 10, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | GA | Explained | Yes |
| Apr 12, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | TX | Explained | Yes |
| Dec 4, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | FL | No timely reply | No |
| Dec 4, 2025 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | VA | No timely reply | No |
| Oct 3, 2025 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | PA | No timely reply | No |
| May 16, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | MS | Explained | No |
| Aug 23, 2024 | Debt collection | Electronic communicationsFrequent or repeated messages | NY | Explained | Yes |
| Mar 9, 2024 | Debt collection | Electronic communicationsFrequent or repeated messages | MS | Explained | Yes |
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