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Money transfers & apps

Complaint 12482531 Nala Payments

Explained
Product
Money transfer, virtual currency, or money service · International money transfer
From
Arizona 85017
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 14, 2025Complaint received
  2. Jun 11, 2025Sent to Nala Payments (89 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nala Payments complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
May 14, 2026Money transfers & appsMoney was not available when promisedMDExplainedYes
Mar 6, 2026Money transfers & appsMoney was not available when promisedILExplainedNo
Oct 31, 2025Money transfers & appsMoney was not available when promisedCAExplainedNo
Jul 29, 2025Money transfers & appsMoney was not available when promisedTXExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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