Complaint log
Nala Payments complaint log
The newest complaints about Nala Payments, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 7, 2026 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | In progress |
| May 14, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Mar 26, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Mar 6, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Mar 5, 2026 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Oct 31, 2025 | Money transfers & apps | Money was not available when promised | Explained |
| Aug 31, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Jul 29, 2025 | Money transfers & apps | Money was not available when promised | Explained |
| Jun 25, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Jun 14, 2025 | Money transfers & apps | Problem with customer service | Explained |
| Mar 14, 2025 | Money transfers & apps | Money was not available when promised | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works