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Credit cards

Complaint 1259021 Citizens Bank

Explained
Product
Credit card
From
Massachusetts 01201
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 26, 2015Complaint received
  2. Feb 26, 2015Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about balance transfer fee

ReceivedAboutIssueStateAnswerOn time
Feb 17, 2017Credit cardsBalance transfer feeMAMoney backYes
Dec 6, 2014Credit cardsBalance transfer feeOHMoney backYes
Dec 29, 2013Credit cardsBalance transfer feeTXMoney backYes
Jun 29, 2013Credit cardsBalance transfer feeCAExplainedYes
Apr 27, 2012Credit cardsBalance transfer feePANo reliefYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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