Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 2349223 Citizens Bank

Money back
Product
Credit card
From
Massachusetts 01609
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Feb 17, 2017Complaint received
  2. Feb 17, 2017Sent to Citizens Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with Citizens Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citizens Bank's record

More Citizens Bank complaints about balance transfer fee

ReceivedAboutIssueStateAnswerOn time
Feb 26, 2015Credit cardsBalance transfer feeMAExplainedYes
Dec 6, 2014Credit cardsBalance transfer feeOHMoney backYes
Dec 29, 2013Credit cardsBalance transfer feeTXMoney backYes
Jun 29, 2013Credit cardsBalance transfer feeCAExplainedYes
Apr 27, 2012Credit cardsBalance transfer feePANo reliefYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience