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Student loans

Complaint 12623396 Ecmc Group

Explained
Company
Ecmc Group
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
Michigan 496XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 24, 2025Complaint received
  2. Mar 24, 2025Sent to Ecmc Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ecmc Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Oct 15, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Oct 8, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Oct 6, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Oct 2, 2026Student loansDealing with your lender or servicerProblem with customer serviceMDExplainedYes
Sep 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Sep 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Aug 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Aug 25, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanMOExplainedYes
Aug 24, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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