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Money transfers & apps

Complaint 12624181 USAA

Explained
Company
USAA
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Texas 76502
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 24, 2025Complaint received
  2. Mar 24, 2025Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 11, 2026Money transfers & appsWrong amount charged or receivedFLExplainedYes
Aug 19, 2026Money transfers & appsWrong amount charged or receivedFLMoney backYes
Jul 7, 2026Money transfers & appsWrong amount charged or receivedTXExplainedYes
Feb 17, 2026Money transfers & appsWrong amount charged or receivedCAExplainedYes
Sep 19, 2025Money transfers & appsWrong amount charged or receivedAZMoney backYes
Jul 3, 2024CryptoWrong amount charged or receivedNVExplainedYes
Nov 10, 2023Money transfers & appsWrong amount charged or receivedFLExplainedYes
Dec 16, 2020Money transfers & appsWrong amount charged or receivedARExplainedYes
Oct 9, 2020Money transfers & appsWrong amount charged or receivedMAExplainedYes
Oct 1, 2020Money transfers & appsWrong amount charged or receivedINExplainedYes

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