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Money transfers & apps

Complaint 19574090 USAA

Explained
Company
USAA
Product
Money transfer, virtual currency, or money service · International money transfer
From
California 955XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 17, 2026Complaint received
  2. Feb 18, 2026Sent to USAA (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 11, 2026Money transfers & appsWrong amount charged or receivedFLExplainedYes
Aug 19, 2026Money transfers & appsWrong amount charged or receivedFLMoney backYes
Jul 7, 2026Money transfers & appsWrong amount charged or receivedTXExplainedYes
Sep 19, 2025Money transfers & appsWrong amount charged or receivedAZMoney backYes
Mar 24, 2025Money transfers & appsWrong amount charged or receivedTXExplainedYes
Jul 3, 2024CryptoWrong amount charged or receivedNVExplainedYes
Nov 10, 2023Money transfers & appsWrong amount charged or receivedFLExplainedYes
Dec 16, 2020Money transfers & appsWrong amount charged or receivedARExplainedYes
Oct 9, 2020Money transfers & appsWrong amount charged or receivedMAExplainedYes
Oct 1, 2020Money transfers & appsWrong amount charged or receivedINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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