Complaint 12680512 Cex.Io

Explained

Company: Cex.Io
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Fraud or scam
From: New York 11756
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Mar 25, 2025Complaint received
May 1, 2025Sent to Cex.Io (37 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cex.Io complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Dec 1, 2025	Crypto	Fraud or scam	OH	Explained	Yes
Mar 27, 2025	Crypto	Fraud or scam	TX	Explained	Yes
Sep 9, 2024	Crypto	Fraud or scam	NC	Explained	Yes
Jul 15, 2024	Crypto	Fraud or scam	CT	Explained	Yes
Jul 8, 2024	Crypto	Fraud or scam	TX	Explained	Yes
Oct 1, 2023	Crypto	Fraud or scam	MA	Explained	Yes
Jul 12, 2023	Crypto	Fraud or scam	SC	Explained	Yes
Jun 9, 2023	Crypto	Fraud or scam	-	Explained	Yes
May 15, 2023	Money transfers & apps	Fraud or scam	MD	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works