Case file
Crypto
Complaint 7646499 Cex.Io
Explained- Company
- Cex.Io
- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Issue
- Fraud or scam
- From
- Massachusetts 02780
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Oct 1, 2023Complaint received
- Oct 5, 2023Sent to Cex.Io (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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