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Case file

Money transfers & apps

Complaint 12785824 Activehours

Money back
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
California 92026
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Apr 2, 2025Complaint received
  2. Apr 2, 2025Sent to Activehours
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Activehours complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2025Money transfers & appsUnauthorized transactions or other transaction problemMDExplainedYes
Dec 31, 2022Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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