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Case file

Money transfers & apps

Complaint 6382962 Activehours

Explained
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
California 91913
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 31, 2022Complaint received
  2. Dec 31, 2022Sent to Activehours
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Activehours complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2025Money transfers & appsUnauthorized transactions or other transaction problemMDExplainedYes
Apr 2, 2025Money transfers & appsUnauthorized transactions or other transaction problemCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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