Case file
Student loans
Complaint 12857311 Sallie Mae
Explained- Product
- Student loan · Private student loan
- Detail
- Cannot graduate, receive diploma, or get transcript due to money owed
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Apr 7, 2025Complaint received
- Apr 7, 2025Sent to Sallie Mae
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about issue where my lender is my school
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 22, 2026 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | CA | In progress | Yes |
| Jul 22, 2026 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | GA | Explained | Yes |
| Mar 15, 2026 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | KY | Explained | Yes |
| Sep 10, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | IL | Explained | Yes |
| Aug 11, 2025 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | FL | Explained | Yes |
| Dec 2, 2024 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | AL | Explained | Yes |
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