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Mortgages

Complaint 12890775 Santander Holdings USA

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
New York 11377
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 9, 2025Complaint received
  2. Apr 9, 2025Sent to Santander Holdings USA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Holdings USA complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNHIn progressYes
Jan 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Apr 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNJExplainedYes
Sep 19, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresPAExplainedYes
May 9, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsPAExplainedYes
Mar 12, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCTExplainedYes
Jun 13, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Nov 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Sep 16, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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