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Complaint log

Santander Holdings USA complaint log

The newest complaints about Santander Holdings USA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Bank accountsClosing an accountCan't close your accountMAIn progressYes
Nov 13, 2026Bank accountsManaging an accountDeposits and withdrawalsMAIn progressYes
Nov 13, 2026Bank accountsManaging an accountDeposits and withdrawalsMAIn progressYes
Nov 12, 2026Bank accountsManaging an accountDeposits and withdrawalsMAIn progressYes
Nov 12, 2026Bank accountsClosing an accountCan't close your accountMAIn progressYes
Nov 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYIn progressYes
Nov 12, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMAIn progressYes
Nov 11, 2026Bank accountsManaging an accountProblem making or receiving paymentsPAIn progressYes
Nov 11, 2026Bank accountsClosing an accountCompany closed your accountMAIn progressYes
Nov 11, 2026Money transfers & appsOther service problemPAIn progressYes
Nov 11, 2026Credit cardsUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLIn progressYes
Nov 10, 2026Bank accountsManaging an accountDeposits and withdrawalsNYIn progressYes
Nov 10, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardPAIn progressYes
Nov 9, 2026Payday & personal loansCharged fees or interest you didn't expectNYIn progressYes
Nov 9, 2026Bank accountsManaging an accountDeposits and withdrawalsNJIn progressYes
Nov 9, 2026Auto loans & leasesManaging the loan or leaseBilling problemMDFixedYes
Nov 8, 2026Credit cardsProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsMAIn progressYes
Nov 7, 2026Credit cardsProblem when making paymentsProblem during payment processMAIn progressYes
Nov 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Nov 7, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMAIn progressYes
Nov 7, 2026Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYIn progressYes
Nov 6, 2026Bank accountsManaging an accountDeposits and withdrawalsPAIn progressYes
Nov 6, 2026Bank accountsManaging an accountProblem making or receiving paymentsNDIn progressYes
Nov 6, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYIn progressYes
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAFixedYes
Nov 6, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNYExplainedYes
Nov 6, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanRIIn progressYes
Nov 5, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLExplainedYes
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 5, 2026Bank accountsManaging an accountDeposits and withdrawalsMAIn progressYes
Nov 5, 2026Bank accountsManaging an accountDeposits and withdrawalsAZIn progressYes
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILFixedYes
Nov 5, 2026Auto loans & leasesRepossessionVoluntary repossessionTNExplainedYes
Nov 5, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLFixedYes
Nov 4, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsVAExplainedYes
Nov 4, 2026Bank accountsManaging an accountBanking errorsNJIn progressYes
Nov 4, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionCAFixedYes
Nov 4, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLFixedYes
Nov 4, 2026Bank accountsManaging an accountDeposits and withdrawalsCTIn progressYes
Nov 4, 2026Auto loans & leasesProblems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finishedOKExplainedYes
Nov 3, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleMIExplainedYes
Nov 3, 2026Money transfers & appsFraud or scamMAIn progressYes
Nov 3, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionWAExplainedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXFixedYes
Nov 3, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMDExplainedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Nov 3, 2026Bank accountsClosing an accountFunds not received from closed accountNJIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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