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Mortgages

Complaint 6202489 Santander Holdings USA

Explained
Product
Mortgage · Conventional home mortgage
From
Pennsylvania 19038
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 14, 2022Complaint received
  2. Nov 14, 2022Sent to Santander Holdings USA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Holdings USA complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNHIn progressYes
Jan 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Apr 9, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Apr 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNJExplainedYes
Sep 19, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresPAExplainedYes
May 9, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsPAExplainedYes
Mar 12, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCTExplainedYes
Jun 13, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Sep 16, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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