Case file
Money transfers & apps
Complaint 12894611 Bank of America
Money back- Product
- Money transfer, virtual currency, or money service · Foreign currency exchange
- Filed by
- Web · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 9, 2025Complaint received
- Apr 9, 2025Sent to Bank of America
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Bank of America complaints about incorrect exchange rate
| Received | About | Issue | State | Answer | On time |
|---|
| May 8, 2026 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| Apr 12, 2026 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| Jan 30, 2026 | Money transfers & apps | Incorrect exchange rate | OR | Explained | Yes |
| Apr 26, 2025 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| Jul 25, 2024 | Money transfers & apps | Incorrect exchange rate | - | Explained | Yes |
| Apr 19, 2024 | Money transfers & apps | Incorrect exchange rate | FL | Money back | Yes |
| Jan 11, 2024 | Money transfers & apps | Incorrect exchange rate | FL | Explained | Yes |
| Aug 22, 2023 | Money transfers & apps | Incorrect exchange rate | NJ | Explained | Yes |
| Apr 29, 2023 | Money transfers & apps | Incorrect exchange rate | FL | Explained | Yes |
| Feb 10, 2023 | Money transfers & apps | Incorrect exchange rate | FL | Explained | Yes |
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