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Money transfers & apps

Complaint 8814963 Bank of America

Money back
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
Florida 34638
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 19, 2024Complaint received
  2. Apr 19, 2024Sent to Bank of America
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Bank of America complaints about incorrect exchange rate

ReceivedAboutIssueStateAnswerOn time
May 8, 2026Money transfers & appsIncorrect exchange rateCAExplainedYes
Apr 12, 2026Money transfers & appsIncorrect exchange rateCAExplainedYes
Jan 30, 2026Money transfers & appsIncorrect exchange rateORExplainedYes
Apr 26, 2025Money transfers & appsIncorrect exchange rateCAExplainedYes
Apr 9, 2025Money transfers & appsIncorrect exchange rateFLMoney backYes
Jul 25, 2024Money transfers & appsIncorrect exchange rate-ExplainedYes
Jan 11, 2024Money transfers & appsIncorrect exchange rateFLExplainedYes
Aug 22, 2023Money transfers & appsIncorrect exchange rateNJExplainedYes
Apr 29, 2023Money transfers & appsIncorrect exchange rateFLExplainedYes
Feb 10, 2023Money transfers & appsIncorrect exchange rateFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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