Case file
Money transfers & apps
Complaint 21174083 Bank of America
Explained- Product
- Money transfer, virtual currency, or money service · Foreign currency exchange
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 12, 2026Complaint received
- Apr 12, 2026Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about incorrect exchange rate
| Received | About | Issue | State | Answer | On time |
|---|
| May 8, 2026 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| Jan 30, 2026 | Money transfers & apps | Incorrect exchange rate | OR | Explained | Yes |
| Apr 26, 2025 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| Apr 9, 2025 | Money transfers & apps | Incorrect exchange rate | FL | Money back | Yes |
| Jul 25, 2024 | Money transfers & apps | Incorrect exchange rate | - | Explained | Yes |
| Apr 19, 2024 | Money transfers & apps | Incorrect exchange rate | FL | Money back | Yes |
| Jan 11, 2024 | Money transfers & apps | Incorrect exchange rate | FL | Explained | Yes |
| Aug 22, 2023 | Money transfers & apps | Incorrect exchange rate | NJ | Explained | Yes |
| Apr 29, 2023 | Money transfers & apps | Incorrect exchange rate | FL | Explained | Yes |
| Feb 10, 2023 | Money transfers & apps | Incorrect exchange rate | FL | Explained | Yes |
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