Complaint 12966695 FB Financial

Explained

Company: FB Financial
Product: Mortgage · Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Detail: Changes in loan terms during the application process
From: Tennessee 370XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 14, 2025Complaint received
Jun 11, 2025Sent to FB Financial (58 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FB Financial complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
Jan 16, 2026	Mortgages	Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process	AL	Explained	Yes
Feb 18, 2022	Mortgages	Applying for a mortgage or refinancing an existing mortgage	PA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works