Complaint 13154801 Kiavi

Explained

Company: Kiavi
Product: Mortgage · Other type of mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Detail: Changes in loan terms during the application process
From: North Carolina 27560
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 24, 2025Complaint received
Apr 24, 2025Sent to Kiavi
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kiavi complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
Nov 15, 2025	Mortgages	Applying for a mortgage or refinancing an existing mortgageApplication denials	TX	Explained	No
Oct 16, 2025	Mortgages	Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process	FL	Explained	Yes
May 30, 2025	Mortgages	Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works