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Student loans

Complaint 1315502 Collection Technology

Explained
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
Illinois 615XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company chooses not to provide a public response
  1. Apr 3, 2015Complaint received
  2. Apr 8, 2015Sent to Collection Technology (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Collection Technology complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 2, 2017Student loansDealing with my lender or servicerReceived bad information about my loanOHExplainedYes
Oct 10, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceAZExplainedYes
Jul 22, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsTXExplainedYes
Jul 3, 2016Student loansDealing with my lender or servicerReceived bad information about my loanAZExplainedYes
May 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanOHExplainedYes
May 9, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNYExplainedYes
Feb 12, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedMNExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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