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Student loans

Complaint 2024480 Collection Technology

Explained
Product
Student loan · Federal student loan servicing
Detail
Need information about my balance/terms
From
Texas 77584
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 22, 2016Complaint received
  2. Jul 23, 2016Sent to Collection Technology (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Collection Technology complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 2, 2017Student loansDealing with my lender or servicerReceived bad information about my loanOHExplainedYes
Oct 10, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceAZExplainedYes
Jul 3, 2016Student loansDealing with my lender or servicerReceived bad information about my loanAZExplainedYes
May 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanOHExplainedYes
May 9, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNYExplainedYes
Apr 3, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceILExplainedYes
Feb 12, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedMNExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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