Case file
Mortgages
Complaint 13156018 Guaranteed Rate
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Application denials
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 19, 2025Complaint received
- Jun 10, 2025Sent to Guaranteed Rate (52 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Guaranteed Rate complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | KS | In progress | Yes |
| Oct 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | IL | In progress | Yes |
| Oct 7, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CO | In progress | Yes |
| Sep 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | NC | Explained | Yes |
| Sep 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | NC | Explained | Yes |
| Sep 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | FL | Explained | Yes |
| Sep 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | MT | Explained | Yes |
| Jul 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | NC | Explained | Yes |
| Jun 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Explained | Yes |
| Jun 7, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | TX | Explained | Yes |
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