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Mortgages

Complaint 13270857 Prosperity Bancshares

Explained
Product
Mortgage · Conventional home mortgage
Detail
Changes in loan terms during the application process
From
Texas 79423
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 30, 2025Complaint received
  2. Jun 17, 2025Sent to Prosperity Bancshares (48 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Prosperity Bancshares complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 7, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Jul 29, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Nov 30, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Mar 28, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOKMoney backYes
Dec 3, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jun 24, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Aug 20, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Oct 5, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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