Complaint log
Prosperity Bancshares complaint log
The newest complaints about Prosperity Bancshares, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Oct 19, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 15, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Oct 13, 2026 | Bank accounts | Managing an accountFee problem | Explained |
| Sep 25, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Sep 20, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Sep 12, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 4, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 3, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Aug 26, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 20, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 18, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 17, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 7, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Jul 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 22, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 22, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Jul 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 10, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 8, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Jul 7, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jul 7, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jul 1, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 16, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 10, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Jun 2, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| May 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 23, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| May 19, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| May 11, 2026 | Bank accounts | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 5, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| May 5, 2026 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| May 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 29, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Apr 27, 2026 | Bank accounts | Managing an accountFee problem | Money back |
| Apr 7, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 6, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Mar 6, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 24, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 14, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Feb 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 6, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jan 29, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works