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Student loans

Complaint 1329236 Radius Global Solutions

Explained
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
Indiana 46254
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company chooses not to provide a public response
  1. Apr 14, 2015Complaint received
  2. Apr 16, 2015Sent to Radius Global Solutions (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Radius Global Solutions complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 25, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceNYExplainedYes
Dec 16, 2016Student loansDealing with my lender or servicerReceived bad information about my loanILExplainedYes
Sep 7, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanNJExplainedYes
Mar 23, 2016Student loansDealing with my lender or servicerReceived bad information about my loanMAExplainedYes
Jul 24, 2015Student loansDealing with my lender or servicerReceived bad information about my loanORExplainedYes
Jun 5, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledINExplainedYes
Feb 11, 2015Student loansDealing with my lender or servicerHaving problems with customer servicePAExplainedYes
Feb 10, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledGAExplainedYes
Jul 23, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsNJExplainedYes
Mar 4, 2014Student loansDealing with my lender or servicerKeep getting calls about my loanFLExplainedYes

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