Complaint 1330018 Xoom

Explained

Company: Xoom
Product: Money transfers · International money transfer
Issue: Fraud or scam
From: Virginia 23323
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Apr 14, 2015Complaint received
Apr 14, 2015Sent to Xoom
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Xoom complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Aug 27, 2026	Money transfers & apps	Fraud or scam	SC	Money back	Yes
May 27, 2026	Money transfers & apps	Fraud or scam	PA	Money back	Yes
Aug 4, 2025	Money transfers & apps	Fraud or scam	-	Explained	Yes
Jan 8, 2025	Money transfers & apps	Fraud or scam	GA	Explained	Yes
Oct 17, 2024	Money transfers & apps	Fraud or scam	WA	Explained	Yes
Jun 5, 2024	Money transfers & apps	Fraud or scam	TX	Explained	Yes
Apr 24, 2024	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Mar 5, 2024	Money transfers & apps	Fraud or scam	CA	Explained	Yes
Jul 5, 2023	Money transfers & apps	Fraud or scam	NJ	Explained	Yes
May 27, 2022	Money transfers & apps	Fraud or scam	CT	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works