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Mortgages

Complaint 13342584 Castle and Cookie Mortgage

Explained
Product
Mortgage · VA mortgage
Detail
Closing disclosure or other related disclosures
From
Florida 32425
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. May 6, 2025Complaint received
  2. May 6, 2025Sent to Castle and Cookie Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Castle and Cookie Mortgage complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 13, 2019MortgagesClosing on a mortgageIDMoney backNo
Sep 19, 2018MortgagesClosing on a mortgageTNExplainedYes
Jul 13, 2017MortgagesClosing on a mortgageCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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