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Mortgages

Complaint 13345396 SecureNet Loan Services

Fixed
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Texas 78253
Filed by
Web · Servicemember · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. May 6, 2025Complaint received
  2. May 6, 2025Sent to SecureNet Loan Services
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More SecureNet Loan Services complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 21, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXFixedYes
Jul 10, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXFixedYes
Jun 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXFixedYes
Jun 17, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jun 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 2, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 2, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
May 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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