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Auto loans & leases

Complaint 13396780 PenFed Credit Union

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Arizona 85340
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 7, 2025Complaint received
  2. May 7, 2025Sent to PenFed Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2026Payday & personal loansStruggling to pay your loanPRFixedYes
Jun 26, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Apr 28, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Mar 30, 2026Payday & personal loansStruggling to pay your loanNCExplainedYes
Mar 6, 2026Payday & personal loansStruggling to pay your loanPAFixedYes
Aug 25, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsSCExplainedYes
Jun 29, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNCExplainedYes
Apr 6, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Feb 18, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
Oct 31, 2024Payday & personal loansStruggling to pay your loanCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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