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Payday & personal loans

Complaint 20783980 PenFed Credit Union

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
North Carolina 27295
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 30, 2026Complaint received
  2. Apr 1, 2026Sent to PenFed Credit Union (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2026Payday & personal loansStruggling to pay your loanPRFixedYes
Jun 26, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Apr 28, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Mar 6, 2026Payday & personal loansStruggling to pay your loanPAFixedYes
Aug 25, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsSCExplainedYes
Jun 29, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNCExplainedYes
May 7, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Apr 6, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Feb 18, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
Oct 31, 2024Payday & personal loansStruggling to pay your loanCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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