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Payday & personal loans

Complaint 21719703 PenFed Credit Union

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Texas 77493
Filed by
Referral · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 28, 2026Complaint received
  2. Apr 29, 2026Sent to PenFed Credit Union (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2026Payday & personal loansStruggling to pay your loanPRFixedYes
Jun 26, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Mar 30, 2026Payday & personal loansStruggling to pay your loanNCExplainedYes
Mar 6, 2026Payday & personal loansStruggling to pay your loanPAFixedYes
Aug 25, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsSCExplainedYes
Jun 29, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNCExplainedYes
May 7, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Apr 6, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Feb 18, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
Oct 31, 2024Payday & personal loansStruggling to pay your loanCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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