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Payday & personal loans

Complaint 13446815 PenFed Credit Union

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Utah 84119
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 10, 2025Complaint received
  2. Jun 10, 2025Sent to PenFed Credit Union (31 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Aug 27, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Aug 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jun 17, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Apr 8, 2025Payday & personal loansProblem with the payoff process at the end of the loanNCMoney backYes
Nov 12, 2024Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Oct 16, 2024Payday & personal loansProblem with the payoff process at the end of the loanOHExplainedYes
Sep 29, 2023Payday & personal loansProblem with the payoff process at the end of the loanNMExplainedYes
Apr 28, 2023Payday & personal loansProblem with the payoff process at the end of the loanMAExplainedYes
Oct 14, 2022Payday & personal loansProblem with the payoff process at the end of the loanMSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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