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Payday & personal loans

Complaint 6081823 PenFed Credit Union

Explained
Product
Payday loan, title loan, or personal loan · Installment loan
From
Mississippi 39339
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 14, 2022Complaint received
  2. Oct 14, 2022Sent to PenFed Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Aug 27, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Aug 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jun 17, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
May 10, 2025Payday & personal loansProblem with the payoff process at the end of the loanUTExplainedYes
Apr 8, 2025Payday & personal loansProblem with the payoff process at the end of the loanNCMoney backYes
Nov 12, 2024Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Oct 16, 2024Payday & personal loansProblem with the payoff process at the end of the loanOHExplainedYes
Sep 29, 2023Payday & personal loansProblem with the payoff process at the end of the loanNMExplainedYes
Apr 28, 2023Payday & personal loansProblem with the payoff process at the end of the loanMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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