Complaint 13465938 Home Bancshares

Explained

Company: Home Bancshares
Product: Checking or savings account · CD (Certificate of Deposit)
Issue: Opening an account
Detail: Didn't receive terms that were advertised
From: Texas 76021
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 12, 2025Complaint received
May 12, 2025Sent to Home Bancshares
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Home Bancshares complaints about opening an account

Received	About	Issue	State	Answer	On time
Jun 30, 2026	Bank accounts	Opening an accountUnable to open an account	TN	Explained	Yes
Nov 12, 2025	Bank accounts	Opening an accountUnable to open an account	FL	Explained	Yes
Mar 12, 2025	Bank accounts	Opening an accountUnable to open an account	TX	Explained	Yes
Feb 16, 2025	Bank accounts	Opening an accountUnable to open an account	FL	Explained	Yes
Aug 8, 2023	Bank accounts	Opening an accountUnable to open an account	AR	Explained	Yes
Oct 13, 2019	Bank accounts	Opening an accountConfusing or missing disclosures	AR	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works