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Complaint log

Home Bancshares complaint log

The newest complaints about Home Bancshares, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedARExplainedYes
Oct 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
Aug 14, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesARExplainedYes
Jul 28, 2026Bank accountsManaging an accountDeposits and withdrawalsARExplainedYes
Jul 17, 2026Bank accountsManaging an accountProblem accessing accountFLExplainedYes
Jul 17, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)ARExplainedYes
Jul 7, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Jul 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Jun 30, 2026Bank accountsOpening an accountUnable to open an accountTNExplainedYes
Jun 11, 2026Bank accountsManaging an accountFee problemARExplainedYes
Apr 28, 2026Money transfers & appsFraud or scamCAExplainedYes
Apr 24, 2026Money transfers & appsFraud or scamCAExplainedYes
Apr 16, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Mar 4, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTNExplainedYes
Feb 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Feb 17, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLExplainedYes
Dec 19, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesARExplainedYes
Nov 18, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesFLExplainedYes
Nov 12, 2025Bank accountsOpening an accountUnable to open an accountFLExplainedYes
Nov 7, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingFLExplainedYes
Oct 19, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureARExplainedYes
Oct 16, 2025Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Oct 4, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedARExplainedYes
Sep 29, 2025Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Sep 22, 2025Payday & personal loansGetting a line of creditTNExplainedYes
Sep 16, 2025Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountARExplainedYes
Aug 28, 2025Bank accountsManaging an accountDeposits and withdrawalsARExplainedYes
Aug 27, 2025Bank accountsManaging an accountDeposits and withdrawalsARExplainedYes
Aug 15, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Jul 3, 2025Credit reportingIncorrect information on your reportAccount information incorrectARExplainedYes
Jun 26, 2025Bank accountsProblem caused by your funds being lowLate or other feesARExplainedYes
Jun 13, 2025Bank accountsManaging an accountProblem using a debit or ATM cardARExplainedYes
Jun 4, 2025Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsFLExplainedYes
May 13, 2025Bank accountsManaging an accountDeposits and withdrawalsARExplainedYes
May 12, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedTXExplainedYes
May 5, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Apr 8, 2025Debt relief & credit repairProblem with customer serviceFLExplainedYes
Apr 3, 2025Bank accountsManaging an accountDeposits and withdrawalsALExplainedYes
Mar 30, 2025Bank accountsClosing an accountCompany closed your accountALExplainedYes
Mar 24, 2025Debt relief & credit repairProblem with customer serviceFLExplainedYes
Mar 17, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesFLExplainedYes
Mar 14, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Mar 12, 2025Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Mar 6, 2025Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Feb 16, 2025Bank accountsOpening an accountUnable to open an accountFLExplainedYes
Jan 24, 2025Bank accountsManaging an accountDeposits and withdrawalsARExplainedYes
Jan 17, 2025Bank accountsManaging an accountDeposits and withdrawalsARExplainedYes
Jan 8, 2025MortgagesClosing on a mortgageDelays with the closing processCOExplainedYes
Sep 30, 2024MortgagesStruggling to pay mortgageForeclosureARExplainedYes
Sep 3, 2024Credit reportingIncorrect information on your reportInformation is missing that should be on the reportFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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