Case file
Credit cards
Complaint 13502986 Colony Brands
Explained- Product
- Credit card · Store credit card
- Detail
- Problem during payment process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 13, 2025Complaint received
- May 22, 2025Sent to Colony Brands (9 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Colony Brands complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 19, 2025 | Payday & personal loans | Problem when making payments | TN | Explained | Yes |
| Feb 18, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AZ | Explained | Yes |
| Jan 21, 2025 | Credit cards | Problem when making paymentsProblem during payment process | MD | Explained | Yes |
| Nov 22, 2024 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
| Oct 22, 2024 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
| Oct 22, 2024 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
| Aug 21, 2024 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | VA | Explained | Yes |
| Jun 25, 2024 | Credit cards | Problem when making paymentsProblem during payment process | IN | Explained | Yes |
| May 21, 2024 | Credit cards | Problem when making paymentsProblem during payment process | OH | Explained | Yes |
| Mar 6, 2024 | Credit cards | Problem when making paymentsProblem during payment process | IN | Explained | Yes |
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